Search

Returns Policy

We gladly accept returns by mail. Merchandise is eligible for return within 30 days of delivery and must be in original condition, unworn, unwashed and with all tags, packaging and labels attached. Please note, we do not accept exchanges, please return your item for a refund and place a new order for your desired item.

  

Instructions for Returns

Please contact Customer Service by e-mail uefa@eventmerch.com or by calling +44 (0)20 8438 2281 between 10am-4pm GMT

    Damaged or Defective Merchandise

    If your return is the result of an error on our part please email us with images of the defect. If incorrect items or sizes were shipped or merchandise has a manufacturer defect or damage sustained during shipping we will provide a full refund including postage costs. 

    Processing Times

    Returns submitted by mail will be processed within two weeks of delivery to the warehouse. Refunds are issued in the form of payment originally used when your order was placed. Once issued, the refund will typically appear on your billing statement within 7-10 business days.

    Search store.uefa.com